Privacy Policy

1. Introduction

Insight Global Campus (“IGC”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our website at www.insightglobalcampus.com, enroll in our programs, or contact us. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of personal information:

• Registration details: Name, email address, phone number, and date of birth when you enroll in a program or create a student account.
• Payment information: Transaction records processed via PayHere (our payment gateway). We do not store full card details — these are handled securely by PayHere.
• Bank slips and receipts: Uploaded proof-of-payment documents where applicable.
• Academic records: Assignments, mock exam results, attendance records, and progress assessments related to your enrolled programs.
• Communications: Messages sent through our contact form, WhatsApp, or email correspondence with IGC staff.
• Technical data: IP address, browser type, pages visited, and cookies collected automatically when you use our website.

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing enrollment and managing your student account
• Facilitating course fee payments and issuing receipts
• Sending notifications about class schedules, assessments, and intake announcements
• Responding to your inquiries and providing student support
• Improving the quality of our programs and website experience
• Complying with legal obligations and resolving disputes

4. Sharing of Information

We do not sell your personal information. We may share your data only in the following limited circumstances:

• PayHere: Payment processing for course fees, subject to PayHere's own privacy policy.
• Cloud storage providers: Secure storage of student records and documents.
• Email service providers: Sending transactional and program-related communications.
• Legal authorities: Where required by law, regulation, or valid legal process.

All third-party service providers are bound by confidentiality obligations and may only use your data for the specific purposes for which it was shared.

5. Data Retention

We retain your personal information for as long as your student account remains active, or for a minimum of three (3) years after the completion of your last enrolled course — whichever is longer. Retention periods may be extended where required for legal, accounting, or regulatory compliance purposes. After the applicable retention period, your data will be securely deleted or anonymised.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.

To exercise any of these rights, please contact us at info@insightglobalcampus.com. We will respond within a reasonable timeframe.

7. Cookies

Our website uses cookies in two categories:

• Essential cookies: Required for the website to function correctly, such as session management and security.
• Analytics cookies: Used to understand how visitors interact with our website so we can improve the user experience. These may be provided by third-party analytics services.

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of our website.

8. Security

We take reasonable technical and organisational measures to protect your personal information, including:

• HTTPS encryption for all data transmitted via our website
• Secure authentication tokens for student portal access
• Access controls limiting staff access to personal data on a need-to-know basis

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us: